Resources

Emergency & crisis support

If you're in crisis or need immediate support, the services below may be available to help.

Immediate help

Crisis & emergency numbers

These services are here for you. Tap any number below to call straight away. If you feel you may not be safe, please reach out now — to a helpline, an emergency unit, or someone you trust.

If life is in immediate danger, call the Emergency Medical Services (ambulance) on 10177 or go to your nearest hospital Emergency Unit.

National Crisis Services

Suicide Crisis Line

Confidential support if you are feeling suicidal or in emotional distress.

0800 567 567 Free · 24 hours

SADAG Mental Health Line

The South African Depression and Anxiety Group — counselling, referrals and mental health support.

011 234 4837 Mental health support

Childline

Free, confidential help for children, teens and concerned adults.

08000 55 555 or 116 Free · for children

Lifeline South Africa

Free, confidential telephone counselling and emotional crisis support across South Africa.

0861 322 322 National counselling line

Emergency Medical Services

Ambulance response for any life-threatening emergency.

10177 Ambulance response

ER24 Emergency Services

Private ambulance and emergency medical response, 24 hours.

084 124 Ambulance response

Netcare 911

Private emergency medical and ambulance response, 24 hours.

082 911 Private ambulance response

Mobile Emergency Number

Free emergency number reachable from any mobile phone, even without airtime.

112 From any mobile

Cape Town Emergency Services

Groote Schuur Hospital: Emergency Department

Public Hospital providing 24 hour emergency medical and psychiatric assessment in Cape Town.

Mediclinic Cape Town

Private Hospital providing 24 hour emergency medical and psychiatric assessment in Cape Town.

The Trauma Centre

Support and counselling for survivors of violence and trauma.

021 465 7373 Trauma support

Rape Crisis Cape Town

Counselling and support for survivors of rape and sexual violence.

021 447 9762 Survivor support

Lifeline Cape Town

Free, confidential telephone counselling for emotional crisis and distress.

021 461 1111 Telephone counselling

If possible, also try to contact a safe and trusted person who can be with you.

If you've found this page because you're struggling, we hope these resources help you connect with the support you need.